Vehicle and access
Share the make, model, year and VIN. For a work van or smaller RV, include dimensions and details of roof equipment, shelves, partitions or a conversion near the damage.
Materials and structure
Ask how the repairer will assess the damaged parts and applicable repair information. Confirm suitability before assuming a particular metal, structure or specialty body can be repaired at the location.
Diagnostics and outside services
Ask which scan, calibration or other checks apply and who will carry them out. Establish any outside provider's role in the price and schedule.
Arrival and support services
Confirm hours, appointment availability and transport arrangements directly. After-hours drop-off, key drops, mobile estimates and rental arrangements need confirmation; they are not advertised as available services here.