Identify the equipment
The VIN, model year and equipment details help the repairer identify the systems involved.
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Tell the shop which driver-assistance features the vehicle has and whether any messages or unusual behavior appeared after the incident. Include a photo of the message when it is safe to do so.
Ask which diagnostic or calibration procedures apply to the planned work, who will perform them and what records will be supplied. This page does not establish in-house calibration availability for a particular model.
The VIN, model year and equipment details help the repairer identify the systems involved.
Ask how the manufacturer's instructions apply to the damaged area, parts being removed and planned repairs.
Confirm the service provider, scheduling and transportation if a diagnostic or calibration operation will take place elsewhere.
Ask which scan results, calibration records and completion checks apply to the finished job.
Ask about the estimate, any additional inspection, repair authorization, parts and completion checks. The applicable steps depend on the vehicle and agreed scope. See the full process.
No. Scanning reads diagnostic information; calibration is a separate procedure for a system that requires it. Ask which operations apply to your vehicle.
No. Warning lights alone do not establish the required repair procedures. The vehicle's equipment and manufacturer information must be considered.
Tell us about the vehicle, the damage and what you need next.