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Auto Body Repair

Tell the shop where the damage is and how the affected part behaves. A loose panel, a door that catches and a cosmetic dent are different starting points for a body repair discussion.

Bring the year, make and model, photos of the surrounding area, and any history of previous repairs. Ask what can be assessed visually and what requires closer inspection.

Repair topics to understand

Panels and body lines

Point out changes in panel gaps, alignment and fit. Ask how the repair or replacement decision will be made for that panel.

Doors and openings

Describe latching problems, wind noise, water entry or rubbing after the damage. Avoid repeatedly forcing a damaged door.

Previous repairs and corrosion

Share any known prior repairs, coatings or rust near the damaged area. These details can change the proposed preparation and scope.

Finishing and reassembly

Review which trim, seals, fasteners and paint operations are included, and how the repaired area will be checked at completion.

Plan the work before it begins

Ask about the estimate, any additional inspection, repair authorization, parts and completion checks. The applicable steps depend on the vehicle and agreed scope. See the full process.

Auto Body Repair, FAQ

Will the panel be repaired or replaced?

The answer depends on the damaged part, its material, repair guidance and inspection findings. Ask for the reason behind the proposed choice.

What should I look at when collecting the vehicle?

Review the repaired area with the shop, including panel fit, finish and the operation of affected doors or exterior fittings. Raise any concern before leaving.

Discuss your vehicle and the proposed work.

Tell us about the vehicle, the damage and what you need next.

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