Know the part category
OEM generally refers to parts supplied through the vehicle manufacturer. Aftermarket, recycled, rebuilt and reconditioned parts describe different sources or conditions. Ask for the exact proposed part and category.
Discuss suitability
Ask how the part choice relates to the vehicle repair instructions, condition, fit and any affected sensors or equipment. Do not assume a part category alone resolves every repair question.
Review availability and coverage
Confirm delivery status, applicable warranty terms and how the part is treated in an insurance estimate. If you prefer a different part, discuss price and approval before it is ordered.
Questions about your repair? Ask us.
Tell us about the vehicle, the damage and what you need next.