Prepare the unit record
Include the unit number, VIN, make and model, damage photos, vehicle dimensions and attached equipment. Distinguish new damage from existing damage.
Include the unit number, VIN, make and model, damage photos, vehicle dimensions and attached equipment. Distinguish new damage from existing damage.
Identify who can approve inspections, repair scope and changes. Share purchase-order or billing requirements and whether insurance is involved.
Explain the operating deadline and ask which dates can be confirmed. Discuss parts-dependent work, graphics, collection and the documentation required before the vehicle returns to use. No automatic priority booking is advertised.
Tell us about the vehicle, the damage and what you need next.